How can we help ?

Question Category

FAQ

Jeeblee online is an ecommerce mall that aims to enable retailers (shops)  to have presence in the exponentially growing online shopping by offering their full range of products (as the case in his physical store) online under a designated shop page in Jeeblee online platform. It’s a local, trustworthy, efficient, ecommerce platform for retailers and shoppers to carry out transactions by marrying the experience of offline and online shopping

Anyone selling new and genuine products is welcome. In order to start selling, you need to have the following: ·        CR No. ·        ID proof ·        Valid Current Bank account ·        Minimum of 10 unique products to sell

To sell on Jeeblee online: 1.      Register yourself at Jeeblee online.com. 2.      List your products under specific product categories. 3.      Once an order is received, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner Ersal, will pick up the product and deliver it to the customer. 4.      Once an order is successfully dispatched, Jeeblee online will settle your payment within 15 business days based on the seller agreement.

Currently, you can sell only products and not services on Jeeblee online.

No, Jeeblee online will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

As a seller, you will set the price of your products.

No. Listing of products on Jeeblee online.com is absolutely free. Jeeblee online does not charge anything for listing your catalogue online. You only pay a small commission for what you sell.

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

The payment will be made directly to your bank account through NEFT transactions. Jeeblee online will settle your payments within 15 business days.

Jeebleeonline has a robust square marketing strategy for each medium. Offline, Online & Digital media would be the main stream of ensuring visits & engagement on the site. Volume & Quality of shops with sumptuous, updated racks will define the number of hits on the website whereas a good customer oriented protocol will ensure engagement & retention.

·        Offline : Newspapers, Handouts , VOM ·        Online Media: Cinema Halls , Email Marketing ·        Digital Media : SEO, SEM, Social Media, Youtube Videos

·        Technology Partners – Mesdac ·        E-Payment Partners – Bank Muscat ·        Logistic Partners- Ersal ·        Catalog Partners- JIM C studio ·        & all the Big Retailers getting associated to Jeebleeonline.

The following deductions are made from the order item value: ·        Commission fee: A percentage of the order item value vary based on vertical/sub-category ·        Shipping fee (calculated on the basis of the product weight, shipping location and ) ·        Rent : A slab wise Fixed fee.

Commission fee is a certain percentage of the order item value of your product. It differs across categories and vertical/sub-categories.

All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 15 business days from the date of order dispatch..

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, you will get the notification on your dashboard. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

You would get the 1st starter pack from Jeebleeonline, post which you need to purchase.

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

You are required to have a minimum of 10 listings to start selling.

We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Image guidelines are uploaded on the site for reference of the angles needed

Category wise image guidelines are uploaded in the training section which can be of use. However you can connect with Jeebleeonline  team, who would assist you in making the catalog & listing them on Jeebleeonline.

 A good catalog gives your customers a better understanding of your products and helps boost your sales. An unclear catalog doesn’t give clarity about the product, hence chances of sale are minimized.

No. Listing of products on Jeebleeonline.com is absolutely free.  You just pay the cost of making the catalog.

Your products are insured by the logistic partner against any loss/ damage. Customer’s return requests have to be dealt by the retailers directly.

Suggestion: Need to build up a dispute fund to cater to disputes to have retailers, customers happy.

Suggestion: Need to build up a dispute fund to cater to disputes to have retailers, customers happy

The logistic partner will ensure safety & a delivery to the right recipient of goods. In case of any in transit damage or loss, they will compensate you.  

Rent is calculated on the basis of the area of the physical shop . Shops having less than 500 sq meter will have a rent of 100 OMR/ month.

Rent would be deducted from the amount receivable to a shop. Your rent would start once you start selling. Retailer can also give advance cheques to Jeebleeonline.

There are various marketing tools offered to retailers. One of the tools is promoting on Ad Slots available on the website . Slots like banner ads, strip ads, Square ads, Paid ads , Campaigns for sale. The rates will depend on the parameters set by the company.